Every order packed, delivered and reconciled
Run the whole delivery day from one dashboard: print packing slips, hand boxes to your own riders or local delivery operators, and let customers follow every status from confirmed to delivered. Returns come back cleanly, and each evening the day's orders reconcile into T.O Accounting - cash, KHQR and COD collected all accounted for.
- Dashboard for every order, rider and delivery partner
- 1
- Dashboard for every order, rider and delivery partner
- Cash collected by riders, tracked to the last riel
- COD
- Cash collected by riders, tracked to the last riel
- Delivery modes - own riders and local operators, side by side
- 2
- Delivery modes - own riders and local operators, side by side
- Reconciliation into T.O Accounting every evening
- Daily
- Reconciliation into T.O Accounting every evening
Delivery is where Cambodian online shops win or lose trust. Orders & Fulfillment gives every order a path you can see: new orders appear on one dashboard with addresses and phone numbers, staff print packing slips and labels, and dispatch splits between your own motorbike riders in Phnom Penh and local operators covering the provinces. Customers get status messages instead of calling to ask. Riders confirm delivery and collect COD cash, returns are logged with reasons, and the day closes with every order, payment and delivery fee reconciled into T.O Accounting - no notebook, no guessing.
Who fulfils on T.O
One queue for the shop's own bikes and every delivery partner in the book.
Webshops with riders
Assign, route and confirm city deliveries per rider, with COD cash counted at day's end.
Province-wide sellers
Hand provinces to local operators and still see every parcel until it is delivered.
Shops testing delivery for the first time
Start with a few orders a day on your own bike and grow into partners without changing systems.
Time-sensitive sellers
Cakes, flowers and documents move first in the queue with promise-time warnings.
The delivery day, under control
Six habits that used to live in notebooks, now built in.
One order queue
Web orders, phone orders and counter pickups line up on one screen.
Print and pack
Packing slips with item list and COD amount; barcode scan confirms the right parcel.
Rider manifests
Each rider gets a manifest with totals to collect; returned cash is counted against it.
Status notifications
Customers receive each status change by message - confirmed, out for delivery, delivered.
Clean returns
Reason, condition and restock decision recorded on the spot, with approval where needed.
Books that balance
COD cash, KHQR settlements and delivery fees reconcile into T.O Accounting nightly.
Key features of T.O POS for your business
From new order to delivered and reconciled, without a single notebook.
Order dashboard
New, paid, packing, out for delivery, delivered - every order on one screen with address and phone one tap away.
Packing slips & labels
Print slips in Khmer or English with item list, COD amount and a barcode that follows the parcel.
Own riders + local operators
Dispatch city orders to your motorbikes and province orders to delivery partners - both tracked in one queue.
Status tracking for customers
Customers follow confirmed, packed, out for delivery and delivered by link - fewer calls to your staff.
Returns handling
Log returned parcels with reason and condition; restock sellable items and write off the rest with approval.
Daily reconciliation
Orders, COD collections, KHQR settlements and delivery fees post into T.O Accounting every evening.
Local support you can actually reach
Onboarding, data migration and staff training by our Phnom Penh team — plus Khmer, English and Chinese phone support during business hours and remote assistance 7 days a week.
Frequently asked questions
More solutions for your industry
Launch an online store in a day — trilingual storefront, KHQR checkout and real-time stock sync with your T.O POS shops.
Guides & resources
Practical reading from our team to help you run a tighter operation.
From new order to delivered and reconciled, without a single notebook.
Tell us about your business and we will show you the system live — free demo, no commitment, in Khmer or English.