KIAXIN Malatang Restaurant  logo

KIAXIN Malatang Restaurant

Food & BeveragePhnom Penh

Restaurant KaiXin cuts order errors by 90%

9 branches replaced paper order slips with our Restaurant POS, cutting order errors and speeding up table turnover.

KIAXIN Malatang Restaurant  — Restaurant KaiXin cuts order errors by 90%
The POS paid for itself in three months. Our waiters now serve faster and the reports finally match reality.
— Srey Leak Hen, Operations Manager
90%
fewer order errors
50%
faster billing
9
branches connected

KaiXin Malatang

Smart Restaurant Management with Digital Weighing Integration

Bringing technology to a modern Malatang dining experience

KaiXin Malatang offers a customizable dining experience where customers select their preferred ingredients to create their own Malatang bowls. Since ingredients are sold by weight, accurate weighing and pricing are essential to ensuring fair billing and efficient restaurant operations.

To support this business model, T.O Software provides restaurant management technology that connects order processing with digital scale weighing, helping streamline the process from ingredient selection to checkout.

The challenge: accurate weighing and efficient billing

In a weight-based Malatang restaurant, every ingredient contributes to the final order value. Staff need to weigh selected ingredients accurately, calculate the correct selling price, and ensure that the transaction amount matches the customer's selection.

Manual weighing and price calculations can create additional work for employees and increase the risk of errors, particularly during busy service periods.

KaiXin Malatang needs an efficient workflow that connects ingredient weighing with sales transactions to support accurate billing and smoother restaurant operations.

How T.O Software supports KaiXin Malatang

T.O Software combines its restaurant POS solution with digital weighing scale integration to support the restaurant's weight-based sales process.

  • Digital scale integration: Connect a compatible digital weighing scale to support ingredient weighing during order processing.
  • Accurate weight measurement: Capture the measured weight of selected Malatang ingredients through the supported scale integration.
  • Automatic price calculation: Calculate the selling amount based on the recorded weight and configured price per unit.
  • POS transaction integration: Process weighed ingredients through the restaurant POS workflow, helping reduce manual data entry.
  • Efficient checkout: Support a more streamlined billing process by connecting weighing and sales calculations.
  • Sales and transaction records: Maintain transaction information for sales monitoring and operational reporting.

The benefits: greater accuracy and operational efficiency

By integrating digital weighing with restaurant POS operations, KaiXin Malatang can benefit from a more consistent process for weighing ingredients and calculating customer bills.

The solution helps reduce reliance on manual calculations, supports accurate weight-based pricing, and provides staff with a more organized workflow for serving customers.

Looking ahead

KaiXin Malatang demonstrates how restaurant technology can support specialized food-service operations. By combining digital scale weighing with T.O Software's restaurant management solution, the business can establish a practical foundation for accurate billing, efficient service, and better transaction visibility.

T.O Software — Empowering Restaurants with Smarter Technology.

Inside KIAXIN Malatang Restaurant

Dining table with river and city night view
Dining table with river and city night view
Garden dining tables around fire pits
Garden dining tables around fire pits

See KIAXIN Malatang Restaurant in action

Full-service restaurant POS demo — the workflow behind a multi-venue group.

Industry
Food & Beverage
Location
Phnom Penh
Products used
Restaurant POS, Kitchen Display, T.O Accounting