Are the invoices compliant for Cambodian VAT?

Yes — 10% output VAT is tracked per invoice, numbering is sequential, and the layouts carry the fields the General Department of Taxation expects. The VAT output report feeds your monthly return directly.

Can customers pay by KHQR and have it match to the invoice?

Yes — record the receipt with its method and bank reference, then allocate it to the invoice. KHQR bank-app payments reconcile against open receipts, so the QR sticker finally closes the loop.

What happens when a customer pays half an invoice?

The receipt allocates partially: the invoice stays open for the remainder, the aging shows the residual in the right bucket, and nothing is silently written off.

How do reminder letters work?

Configure follow-up levels — for example gentle at 7 days, firmer at 15 and 30, final notice at 60 — and the system generates trilingual letters or emails automatically, logging what was sent and when.

Can we take deposits before invoicing?

Yes — advances and deposits are held as customer credit (unearned revenue) and netted automatically when you invoice, so the deposit culture works with the books instead of against them.

We invoice in USD but get paid in riel — how is that handled?

The receipt captures the exchange rate at settlement and posts any realized gain or loss to the GL; unrealized differences are computed at month-end revaluation. Your USD and riel books stay side by side.

Can we stop a customer who is over their credit limit?

Yes — limits check open invoices plus new orders, and over-limit transactions hold for manager approval before the goods leave. Book-credit regulars finally get limits and terms instead of a notebook.

Does the AR ledger tie to the accounting books?

Yes — every invoice, receipt, credit note and write-off posts to T.O Accounting journals automatically, and the AR subledger reconciles to the GL control account by design.

Retail Back Office

Invoice it, track it, collect it

Issue VAT invoices from orders, deliveries or the POS, allocate partial payments and deposits, send polite Khmer reminder letters on schedule and read your cash position from one aging report. KHQR payments reconcile against receipts, and every journal posts straight into T.O Accounting.

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Bookkeeper reviewing the accounts receivable aging report in T.O Software

Trusted in Cambodia since: 2005; Trusted in Cambodia since
Aging buckets you can act on, per customer, salesperson and branch: 30/60/90; Aging buckets you can act on, per customer, salesperson and branch
Payments living only in the notebook — every receipt allocates in the ledger: 0; Payments living only in the notebook — every receipt allocates in the ledger
Languages for invoices, receipts, statements and reminder letters: 3; Languages for invoices, receipts, statements and reminder letters

Credit is the quiet engine of Cambodian trade: shop customers on book credit, corporate clients on net 30, deposits before goods move. T.O Accounts Receivable gives that engine a dashboard. Every invoice — from a back-office order, a delivery or a POS counter sale — carries its due date, VAT output and language. Receipts allocate across invoices fully or partially, deposits sit as unearned revenue until they net out, and reminder letters go out on schedule in the customer's language. At month-end the subledger ties to the general ledger, and the VAT output report is ready for the GDT return.

For every business that sells on terms

From book credit for regulars to corporate city-ledger accounts.

Wholesalers & distributors

Hundreds of shop customers on net terms; the aging report is the daily control panel.

Multi-branch retail & franchises

House accounts and corporate billing roll into one consolidated group aging.

Restaurants & hotels

Post meals and events to corporate or city-ledger accounts, invoice monthly, collect on terms.

Schools, clinics & services

Recurring billing plans, deposits and polite Khmer reminder letters that keep relationships intact.

Accounts receivable aging dashboard in T.O Software with reminder letters and receipts

Invoice to close: the receivables loop

The loop is designed around one question — who owes what, since when — and it answers it at every step. Invoices are sequential and GDT-aware; receipts record the method and reference; reminder letters escalate politely through configured levels; and the weekly aging meeting runs off the same buckets the accountant will close the month with. Disputes, credit notes and write-offs stay inside the system, so nothing is ever reconstructed from memory.

Invoice — orders, deliveries, POS sales or recurring plans become sequential tax invoices with VAT output computed
Receive — cash, KHQR or bank transfers are recorded with references and allocated fully or partially; deposits net out
Follow up — dunning levels send trilingual reminders at 7, 15, 30 and 60 days; calls and promise dates are logged
Review and close — weekly aging meetings act on Current/30/60/90 buckets; credit notes and approved write-offs tidy the book before month-end

Customers, invoices and receipts

Everything money-in, from the first customer record to the printed official receipt.

Customer master & credit limits

Trilingual records with tax numbers, price list, terms and default currency; limits check open invoices plus new orders before release.

Invoicing from orders & deliveries

Partial quantities invoice partially, POS sales invoice automatically, and batch billing combines a month of deliveries for corporate customers.

GDT-aware invoice formats

Sequential numbers, tax identification numbers, 10% VAT breakdown and company details, printed in Khmer, English or Chinese.

Receipts & allocation

Apply a receipt across one or many invoices; residuals stay open as part-payments, never silently written off.

Deposits & advances

Deposits held as unearned revenue net automatically at invoicing — the deposit-first culture done properly.

Recurring billing plans

Rent, service contracts, subscriptions and school fees auto-draft on schedule; deferred views keep the accountant informed.

Collections, adjustments and reporting

Money that is owed stays visible, collectible and audit-ready.

AR aging 30/60/90+

Balances bucketed per customer, salesperson and branch, with drill-down to invoice level and promised-payment tracking.

Dunning & reminder letters

Configurable follow-up levels generate polite letters and emails in Khmer, English or Chinese, with a full log of what was sent.

Collections activity log

Record calls and promises-to-pay per customer; broken promises flag themselves for the next call.

Credit notes & disputes

Full or partial credits link to source invoices with reason codes; disputed invoices pause dunning until resolved.

Write-offs with approval

Small balances and uncollectible amounts move to bad debt with manager approval, an audit trail and the right GL account.

GL, VAT & cash-flow reports

The subledger ties to the control account by design, VAT output feeds the GDT return, and aging drives a cash-in forecast by week.

Retail Back Office

Key features of T.O POS for your business

Invoice it, track it, collect it — the money-in control room.

GDT-aware VAT invoicing

Sequential tax invoices with tax numbers, 10% output VAT and trilingual layouts your accountant can file.

Allocation down to the riels

One receipt across many invoices, part-payments stay open, and nothing disappears.

Deposits as unearned revenue

Advances book correctly and net out at invoicing — no negative-invoice hacks.

KHQR payment reconciliation

Bank-app transfers are first-class receipts with references, closing the loop the QR sticker never closes.

Scheduled dunning

Reminder levels at 7/15/30/60 days generate trilingual letters and log every send.

Aging you can act on

Current/30/60/90 buckets with promised-payment tracking, per customer, salesperson and branch.

Credit notes & write-offs

Adjustments, disputes and bad debt handled with approvals and a clean audit trail.

USD–riel ledgers with FX

Invoice in one currency, settle in another; realized and unrealized gain/loss is computed for you.

Offline receipts & printing

Collections happen in markets and branches where connectivity fails — receipts print and sync later.

Local support you can actually reach

Onboarding, data migration and staff training by our Phnom Penh team — plus Khmer, English and Chinese phone support during business hours and remote assistance 7 days a week.

Talk to our team

Frequently asked questions

Guides & resources

Practical reading from our team to help you run a tighter operation.

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