Can I manage multiple outlets with this POS?

Yes, you can monitor and control all your branches from a single unified admin dashboard with real-time syncing.

Does it work when the internet is offline?

Yes, offline billing mode automatically saves orders locally and syncs back seamlessly once the connection is restored.

What hardware is compatible?

Standard thermal receipt printers (LAN/USB/Bluetooth), barcode scanners, cash drawers, and touch monitors are supported.

Can staff have different permission levels?

Role-based access control allows distinct permissions for cashiers, shift managers, inventory staff, and general managers.

How long does setup take?

Basic onboarding can be done in under 1 hour. Full menu upload and staff training typically take 1 to 2 business days.

Is technical support included?

24/7 dedicated customer success and technical support via Telegram, phone hotline, and live chat is included in active subscriptions.

Customer Engagement & Loyalty Solution

Marketing & Loyalty Management System

Grow your business and build lasting customer relationships with T.O Software’s Marketing & Loyalty Management System. Manage membership tiers, reward points, exclusive discounts, vouchers, and targeted promotions from one centralized platform. Understand customer purchasing behavior, encourage repeat visits, and turn everyday transactions into long-term customer loyalty across all your outlets.

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System Uptime Guaranteed: 99.98%; System Uptime Guaranteed
Average Bill Settlement Time: <0.8s; Average Bill Settlement Time
Offline Order Continuity: 100%; Offline Order Continuity
Turnover Speed Increase: 35%; Turnover Speed Increase

Smart Customer Loyalty & Membership Management

Build stronger customer relationships with T.O Loyalty, an integrated membership and rewards solution for retail and restaurant businesses. Register members, maintain customer profiles, and reward purchases through a structured loyalty program that encourages repeat visits and long-term engagement. Configure membership tiers, reward points, member-exclusive discounts, and promotional benefits according to your business strategy. Give customers more reasons to return by offering redeemable points, birthday rewards, special member pricing, and exclusive campaigns. Integrated with supported T.O POS and membership applications, the loyalty program helps businesses manage member transactions, track reward activity, and understand customer purchasing behavior. Use customer insights to create more relevant promotions, improve retention, and increase customer lifetime value.

Customer Membership Registration & Profiles
Flexible Membership Tiers & Benefits
Reward Points Earning & Redemption
Member Transaction History & Loyalty Reports

Local support you can actually reach

Onboarding, data migration and staff training by our Phnom Penh team — plus Khmer, English and Chinese phone support during business hours and remote assistance 7 days a week.

Talk to our team